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You don’t leave your house and car unlocked, so you shouldn’t do that with your software.
When you leave for work, you lock your front door. And when you get to work, you lock your car, right? You also don’t give any of those keys to random strangers, do you? Let’s look at how the security features of Intella Connect makes sure you are digitally locked. Intella Connect offers many ways for you to secure your sensitive information, not only from outside eyes but internally, too. Things like SSL, LDAP, 2 Factor Authentication, and role-based permissions all play a part in making sure you know who is accessing your data, where it’s being accessed, and who can and can’t see certain information.
SSL - Secure Socket Layers
You’re shopping at your favorite store. When you head to the register, their credit card reader has a sign saying there’s a 50/50 chance your credentials could be stolen. Do you still insert your card? Probably not. You want to be able to trust them to keep your information secure. The same thing applies to your web traffic. An SSL certificate ensures that your website or web server has HTTPS enabled. This ensures you have a strong layer of security to protect information as it’s being transmitted back and forth. You can always see if your website or any site is secure by looking for the lock in the address bar. Intella Connect allows you to also secure your connections with SSL. LDAP - Lightweight Directory Access Protocol LDAP is like your contact list in your phone, except it also allows you to say who can access information in it. When handling sensitive information in case files, you want to make sure the right people have access to the right things. LDAP allows you to have users authenticated before they can access your Intella Connect cases.
SSO - Single Sign-On
Imagine we live in a perfect world where every online account, rewards program, or streaming service were able to be used with one central account and only logged into one time to access all of them simultaneously. Sounds great right? Well, Single Sign-On allows you to do just that. Most of the major providers like Google and Microsoft allow you to integrate their SSO into third-party applications, so you can use one set of credentials for multiple users. This also allows for management of those users, adding a layer of security.
2FA - Two-Factor Authentication
You just ordered an item you’ve been eyeing for a while, and it’s ready for pickup at the store. They give you a code to bring to the store to confirm you're the right person to give it to. Even if someone knew your order was there and had some of your basic information, they couldn’t get your item without that code. 2FA works in the same way. It helps your users prevent unnecessary access to your data in the event someone got ahold of their login credentials. By designating a trusted device, they can use a known password and then a randomly generated code to make sure they are the only ones able to get access to that data.
Role-Based Permissions
When you go out to eat, you hope that all the staff members know what their job is and what they can and can’t do, right? The executive chef should be a master of the kitchen, and the sommelier should be able to pair your meal with a perfect wine. What if they tried to do each other's job? How would that turn out? What if you could put rules in place that physically limited the chef from leaving the kitchen or the valet from trying to bartend? That’s exactly how role-based permissions work. You create your users and then give them (or take away) access to the things they need. This way you can limit access to your most sensitive data and make sure only the people who need to be working on it can get to it.
Intella Connect offers a lot in the way of securing your information, starting outside, and working its way in. Vound is always improving to make sure your workflow is more accessible and is protected from anyone wanting to get ahold of your data.