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What ILTA-2014 Attendees REALLY Think about the eDiscovery Market – Part 1
Blog Post by Peter Mercer, Vound CTO
Last year’s ILTA conference was held in Nashville and with over 1500 attendees from the legal industry attending it was the biggest and best ILTA event yet. I was fortunate to speak with many of the attendees who stopped by our Intella booth and it was interesting to hear everyone’s take on the latest and greatest widgets and tools that promise to make their job easier. I decided to conduct my own informal vox pop with about 20 legal professionals and was really surprised at some of the opinions these delegates voiced, which I am blogging about here over the next 3 posts. Firstly, we talked about technology and the impact they make on the day-to-day jobs that delegates perform.
How often do technology enhancements actually improve outcomes for you, instead of merely giving you a different way of doing something?
Delegates said that two to three years ago, improvements were really big in the industry. Technology enhancements such as early case assessment greatly impacted efficiency levels enabling e-discovery practitioners to keep up somewhat with their increasing case loads. These days, they said, enhancements to products are a lot more incremental and focus on a single feature or scenario that makes it useful for only one specific use case. Even with the emergence of PC and TAR, there have been no real changes or efficiencies to achieving the end goal. Sure, there are additional routes to the goal these days but this is important because not one feature fits all scenarios, not because newer features are any better overall. This is well illustrated in this excellent article by Greg Buckles of eDJ Group titled: “PC-TAR, Oversold and Under Adopted?” http://edjgroupinc.com/post/detail/1084?sthash.wGSi3mUl.mjjo
Digital Investigation Industry Insight:
Technology users in the legal industry are taking a ‘wait and see’ approach to new technologies before they adopt. Customers are cautious about product fads that don’t live up to the marketing hype.