10. Exporting

Intella Connect supports a number of exporting formats, each focusing on a different use case.

10.1. Exporting a list of results

To export a collection of items that have been returned by a query, you can use the following procedure:

  • In the Details panel, use Ctrl-click or Shift-click to select multiple items.
  • Alternatively, use the checkbox in the first column of the Details table header to select all items in the table.
  • Right-click and in the context menu choose “Create new export”.
  • Alternatively, click on the “Create Export” button in the Details table header.

This opens the Export Wizard. This wizard lets you choose the export format and its settings and start the export process.

After pressing the Start Export button in the last step, a new export package will be created. You can manage export packages trough the Export view.


Administrator’s note: We strongly recommend that you do not use any MS Office applications on the server machine during exporting. Using these applications at the same time can result in these applications exiting suddenly and without warning, risking data loss on any opened documents.

10.1.1. Export formats

The first wizard page lets you choose an export format:

Export format selection
  • Original format exports a file into its original format, i.e. a Word document attached to an email is saved as a Word file. All emails from mail sources (e.g. a PST or NSF file) are exported as EML files. Emails that are already in EML, EMLX or MSG format are exported as such. All contact items from PST/OST files are exported as vCard (.vcf) files. All calendar items from PST sources are exported as iCalendar (.ics or .ical) files. The exported files can be opened with the program that your system has associated with the file extension used.
  • PDF converts every item into a PDF document, containing the content of the original item and a configurable set of properties.
  • PST lets you export items to a MS Outlook PST file. The main purpose of this option is to use the PST file as a carrier for transport of emails, but other item types are supported as well. The receiver can open the PST file in Microsoft Outlook or process it in another forensic application.
  • i2 Analyst’s Notebook/iBase exports the results in a format that can easily be digested with i2’s Analyst’s Notebook and iBase applications. All metadata of all items, all attachments and all email bodies can be imported into these tools, allowing rapid social network analysis and all other analytical abilities of these applications on email and cellphone evidence data.
  • Load file will export the items in a format that can be imported into Summation, Concordance, Ringtail and Relativity.

Only one format can be chosen per export run.

10.1.2. Export templates

The current configuration can be stored as a user-named template in the last wizard sheet. In the first sheet all stored templates are listed in a drop-down list. Selecting one restores the state of the Export wizard to the one stored in the selected template.


Note: All templates, even those created by Intella 100, Intella 250, Intella Professional (Pro) or Intella TEAM Manager are automatically available across all cases on the same machine and user account.



Administrator note: Export templates are stored in the following folder:

- Windows Vista, Windows 7 and Windows 8: C:\Users\<USERNAME>\AppData\Roaming\Vound\Intella\exporttemplates
- Windows 2000, XP: C:\Documents and Settings\<USERNAME>\Application Data\Intella\export-templates

10.1.3. PDF file options

The first wizard sheet on PDF options lets you decide whether to export to individual PDF files, one for every selected item, or to export all items into one single concatenated PDF file. When exporting to a concatenated PDF, the resulting PDF can optionally be split in chunks of a given size. This is recommended for performance and stability reasons.

10.1.4. File naming and numbering (original format, PDF, load files)

This wizard sheet consists of three sections:

  • File naming defines how to compose an exported file name (original format, PDF) or page (load file export).
  • File numbering defines how exported files are numbered.
  • File grouping defines how exported files are grouped into folders.

File naming

By default, exported files will be named using the original evidence file’s name or the subject of an email. Alternatively, you can choose to number the files using consecutive numbers. These options can also be combined: a number followed by the file name or subject.

Load file naming offers more elaborate numbering style, whose parts can be further configured in the File Numbering section.

When using a numbering style, you can also define a prefix. Anything you type here will be added to the beginning of the filename. E.g. the prefix “export-” will result in the first email being named export-00000001.eml, when you combine it with consecutive numbering.

Using “Advanced” mode you can define a file name template that will be a base for exported file name. The template may include the following fields:

  • %num% – A counter value will be added. You can also define a number of leading zeroes in the counter using the following format: %000num%. The number of zeroes defines the number of digits used in the counter. The default number format for the counter is to use 8 digits.
  • %group1%, %group2% – Group counters used with load file export only. See the “Export as a load file” section for details.
  • Any Intella column identifier surrounded by the ‘%’ symbol, like %md5%.
  • %Best_Title% – One of the following fields: File name, Subject, Title, Contact Name or “Untitled”

In order to insert any field in the template you can either type it manually or select the field from the drop-down list and press Add field.

File numbering

Using the “Start at” option you can define the number to start counting with. By default exporting will start counting at 1. A typical reason to use a different start number is when you want to combine the exported results with another set of already exported files.

Numbers are always 8 digits long.

“Folder”, “Page rollover” and “Box” are only relevant when using load file naming.

File grouping

Select the option “All in one folder” to put all exported files in one folder.

Select the option “Keep location structure” to preserve the original folder structure that the items have in the evidence files. A folder will be created for every source, in which the original folder structure of that source (as shown in the Location facet) will be recreated.

File name examples

On the right side you can see a live preview of how the exported file names would look based on the current settings, using items from your current item set as examples.

10.1.5. PDF rendering options (PDF, load files)


Note: when exporting a load file, this sheet is called “PDF or image rendering options”

For all types of items, you can indicate whether to include a basic item header, properties, raw data and comments in the PDF:

  • The item header is shown at the top, above a black line, and shows the email subject or file name.
  • The properties include typical metadata attributes such as titles, authors, all dates, hashes, sizes, etc. By default all properties are included, but you can remove some of them in the “Select properties...” dialog.
  • The raw data varies between item types. For example, for PSTs the low-level information obtained from the PST is listed here and for vCards the actual content of the file is listed. This field may reveal properties that Intella does not recognize and are therefore not to be found in the Properties section.
  • The comments refer to the ones made by Intella user(s) in the Comments tab in the Previewer. They are not to be confused with comments that can be made in, for example, a Word document. These are part of the Properties section. Note that the reviewer comments may include sensitive information such as evidence file names, investigator insights, etc.

If you deselect “Include item metadata”, then the resulting PDF will not contain any additional information except for the actual item content (in its native form or as extracted text) and the headers and footers defined in the next sheet. Most of the options on this sheet will then be disabled.

For emails, the following information can optionally be included:

  • The message body.
  • The full email headers.
  • A list of all attachments, added as a single line in the “Properties” section. It mentions only file name.
  • A list of all attachments, as a separate page. The file name, type and size of each attachment will be listed.
  • The actual contents of the attachments. The original view (described below) will always be selected by default, with the extracted text used as a fallback.

For loose files and attachments that are not emails, the following options are available:

  • Include the file’s content. By default, the original view is used, i.e. a Word document is rendered as Word would render it, and the extracted text is only used when the original view cannot be made, e.g. because the file format is not supported. Alternatively, you can configure exporting to always use the original view, always use the extracted view, or both.
  • List all embedded items, e.g. images found in the document.

The following file formats can be exported in their original view:

  • MS Office (doc, docx, xls, xlsx, ppt, pptx)
  • Open Office (Writer, Calc, Impress)
  • WordPerfect
  • RTF
  • HTML
  • PDF

When you select “Skip Original View for”, you will also be able to define a list of item types that should be skipped for this. You can use this to e.g. prevent native view generation of spreadsheets, which often are hard to read in PDF form. An optional placeholder text can be added to make clear that original view generation has been skipped on purposes for this item.

10.1.6. PST options

Enter a file name to use for the generated PST.

Enter a display and folder name. After opening the exported PST file in MS Outlook you will see the names you entered. They help you to locate the PST file and its contents in MS Outlook.

Select the option “Keep location structure” to preserve the original folder structure during the export.

The resulting file can optionally be split into chunks of a given size. This is highly recommended for larger result sets that would make the PST grow beyond the default suggested file size, as Outlook may become unstable with very large PST files. The produced files will have a file size that is close to the specified maximum file size (usually smaller). The export report will list for every item to which PST it was added.

Item types that can be exported directly to a PST file

Besides emails, the following item types can be exported directly to a PST file:

  • Contacts
  • Calendar items:
    • Appointments
    • Meetings
    • Meeting requests
  • Tasks
  • Journal entries
  • Notes
  • Distribution lists

Limitations: - iCal recurrence rules (RRULE property) are not exported. - PST Distribution lists are exported, but their list members are not.

These limitations may be removed in a future Intella release.

Please note that non-email items will be exported to a regular PST folder under the Mail section, so not in e.g. the Contact section.

How to export other item types to a PST file

Items such as Word and PDF documents cannot be exported directly to a PST file. As such items may be attached to an email, Intella can be configured to export the parent email instead.

You can choose to either include the top-level email parent or the direct email parent. An example would be an attachment contained within an email message within another email message. With the top-level parent selected all parent items of the attachment (both emails) would be included in the PST, one nested within the other. The second option exports the nested email to the PST. You can also choose to simply skip non-email attachments.

Although this option only mentions parent emails, it also applies to e.g. PDF files attached to a meeting request or any of the other exportable items. In this case, enabling this option will export the meeting request instead. This option may therefore be renamed in the future.


Note: Files in a folder source lack a parent email and therefore cannot be exported to a PST file, except for mail files like EML, EMLX and MSG files, or files of the types listed above.

How to export attached emails

The last setting controls what happens with emails that are selected for export and that also happen to be attachments. These are typically forwarded messages. Such emails can technically be exported to a PST without any restrictions, but the investigation policy may require that the parent email is exported instead, to completely preserve the context in which this email was found. That can be done by choosing the Replace with its top-level parent email option. Alternatively, use the Export attached email option to export the attached email directly to the PST.

10.1.7. iBase and Analyst’s Notebook options

At the moment the Analyst’s Notebook and iBase export does not provide any configuration options except.

Templates, import specifications and instructions are provided for Analyst’s Notebook and iBase. Please contact support@vound-software.com for more information.

10.1.8. Load file options

You can select one of the following load file formats:

  • Summation.
  • Concordance.
  • Relativity.
  • Ringtail.
  • Comma Separated Values file.

Each load file export consists of several parts:

  • The main load file, containing the selected fields.
  • Native files, representing the items in their original format.
  • Image files, containing metadata and content as configured in the “PDF or image rendering options” sheet.
  • Text files that contain the extracted text.

The first part is mandatory; the others can be turned off.

The main load file name can be changed using the “File name” text field. It is also possible to specify the main file encoding when the Summation format is selected.

By selecting “Use custom date/time formats” you can override the date and time format used in the load file. Please see this document for the date/time format syntax details: http://docs.oracle.com/javase/7/docs/api/java/text/SimpleDateFormat.html

In order to control the quality of the exported images, you can set the “Image DPI” parameter. It defines the number of dots (pixels) per inch. A higher DPI setting results in higher quality images, but these will take more time to produce and consume more disk space.

It is also possible to adjust the TIFF compression type. Note that the image will be converted into black-and-white variant if one of the “Group Fax Encoding” compression type is selected.

Numbering with load files

The numbering used for load files differs from the other export formats. When exporting to a load file, every exported page has its own unique number. The number of the first page is usually used as a number of the document. Please note that pages are numbered only if image files are included in the export.

On the “Headers and footers” sheet you may choose a special field PAGE_NAME which is available only with load file export. This will put the current page name as it was configured on the “Naming and numbering” sheet.

Another difference is that by default all export files are grouped into folders and optionally boxes. The “Page rollover” option defines a maximum amount of pages that a folder can contain. The maximum number of folders in a box is fixed to 999. Additionally you can set a starting number for the page (“Start at”), folder and box.

By default, the page counter starts over when switching to the next folder, so the first page in the next folder will have the number “1”. This approach can be changed when using “Use transparent numbering in groups” option. When it is selected, the page counter will continue page numbering from the last page of the previous folder. In other words, page numbers will be unique among the entire export set.

Additionally, the “Advanced” numbering mode can be selected when exporting to a load file. In this case you will be able to set a custom file name templ ate. Please see the file naming and numbering section for details. Note that %num% means a page number, not a document number in this case. Also there are two new fields that can be used:

  • %group1% – folder counter
  • %group2% – box counter

You can also use the %000group1% syntax to define the number of leading zeroes in the counter (similar to %000num% syntax). Thus, the default load file numbering schemes can be expressed using the following templates:

  • PREFIX.%group2%.%group1%.%num% = Prefix, Box, Folder, Page
  • PREFIX.%group1%.%num% = Prefix, Folder, Page
  • %group2%.%group1%.%num% = Box, Folder, Page

When using the “Advanced” mode it is important to set a file grouping: “All in one folder” or “Load file mode”. When “Load file” grouping mode is selected then the exported files will be grouped by folders and, optionally, boxes in exactly the same way as it is described above.

Field chooser The “Field chooser” sheet contains a table of the fields that will be included in the load file. By default the starting set of fields depends on the selected load file format.

The “Name” and “Comment” columns in this table are used only for managing the fields within Intella Connect and are not included in the load file. The “Label” column value is used as a column label in the load file. The “Type” column can be one of the following:

  • SUMMATION – It can be used only with Summation load file format and cannot be modified.
  • RINGTAIL – It can be used only with Ringtail load file format and cannot be modified.
  • CUSTOM – User-created field. It can be used with any load file format.

You can include an additional custom field by pressing the “Add custom field...” button. Next, enter the name, label and comment. Select one of the following types:

  • FIXED_VALUE – Fixed value as specified in the “Value” field.
  • INTELLA_COLUMN – One of the Intella columns.
  • ITEM_BEST_TITLE – One of the following Intella columns: File name, Subject, Title, Contact name or “Untitled”.
  • RECORD_ID_START – Name of the first page of the document.
  • RECORD_ID_END – Name of the last page of the document.
  • RECORD_ID_GROUP_BEGIN – Name of the first page of the first document in the current “parent-child” group.
  • RECORD_ID_GROUP_END – Name of the last page of the last document in the current “parent-child” group.
  • RECORD_ID_PARENT – Name of the first page of the parent document.
  • NUMBER_OF_PAGES - number of pages of the document
  • FILE_NATIVE - relative path of the original format of the document to the base folder.
  • FILE_IMAGE - relative path of the first image of the document to the base folder.
  • FILE_TEXT - relative path of the extracted text file of the document to the base folder.
  • EMAIL_INTERNET_HEADERS - full Internet headers of the email.
  • ATTACH_ID_LIST - The list of attachment IDs.
  • IS_EMAIL - “True” if the document is email, “False” otherwise.
  • FILE_EXTENSION - The file extension of the document.
  • DIRECT_PARENT - ID of the document’s direct parent.
  • DIRECT_CHILDREN_IDS - The list of IDs of the document’s direct children.

When exporting to a load file, all documents are grouped by their parent-child relationship. For example, an email and its attachments form a single group. The columns “RECORD_ID_GROUP_BEGIN” and “RECORD_ID_GROUP_END” denote the start and end page numbers of such a group.

When adding a date column as a custom field, it is possible to choose the way how the date is formatted: show date only, show time only or show full date and time. Note that you can add the same date field more than once and use different formatting options. For example, you can add two custom fields: DATE_SENT (“Sent” column, show date only) and TIME_SENT (“Sent” column, show time only).

In the table header on the left there is a selection icon. After clicking it you can choose between:

  • Select all - to select all fields.
  • Deselect all - to deselect all fields.
  • Select default - to select only those fields that are part of the default field set for the selected load file format.

10.1.9. Headers and Footers (PDF, load files)

You can set headers and footers for the generated PDFs and images. For each corner you can select one of the following fields to display:

  • EMPTY – Nothing will be displayed.
  • EXPORTED_FILE_NAME – A file name as it was configured on the “File naming and numbering” sheet.
  • PAGE_NAME – A page name as it was configured on the “File naming and numbering” sheet. Note: this option will work only with load file export. For other export types this will be replaced with EXPORTED_FILE_NAME.
  • BEST_TITLE – This is one of the following fields: File name, Subject, Title, Contact name or “Untitled”.
  • Any Intella column – This will be exactly the same value as it is displayed in the result table.

Also you can type any static text instead of selecting one of the fields.

10.1.10. Creating a report

You can indicate whether you want to create an export report for this export. The report can be formatted as a PDF, RTF, CSV and/or HTML file.

For PDF, RTF and HTML reports you can also add a comment that will be displayed on the first page of the report.

Export reports link the original files to the exported files, by listing identifying information about the original item (e.g. source evidence file, MD5 hash) and linking to the exported file. Also the export report may contain information that is lost during export, such as the evidence file’s last modification date; like any copy, the export file has the date of export as its last modification date.


Note: You can find the error notifications at the end of the PDF and RTF report or in the last column of the CSV report.

10.1.11. Skipped items

Not all items are inherently exportable to the chosen export format(s). Examples are:

  • A file inside an encrypted ZIP file may be known to Intella but it cannot be exported to Original Format if Intella could not decrypt the ZIP file. Exporting to PDF is possible though, with the information that is known.

  • When using the default PST export settings, Intella will try to replace nonexportable items with their parent email. If there is no parent email, the item is skipped.

  • Folder results are always skipped.


    Note: All skipped items are listed in the export report.

10.2. Exporting queries

The number of hits per search query can be exported by right-clicking in the Searches list in the upper-right corner and selecting “Export queries as...” CSV/XLS. This produces a CSV/XLS file with the following columns:

  • Facet – e.g. Type or Keyword Search.
  • Result – The textual representation of the search, e.g. the entered search terms or selected facet values.
  • Total Count – The total number of items that matched this query.